Customer Service Management
Connecting the dots: digitalizing the end-to-end processes in Customer Care led to reduced response time, increased turnover and margins, and higher satisfaction and engagement of customers and distributors.
Company cybersecurity
Safety: from risk elimination to driving factor. Implementing comprehensive IT security measures significantly enhanced the company’s resilience, improved data protectio n, and increased awareness and responsiveness in disaster recovery terms.
From Lean to Smart Factory
Implementing Lean and 5S methodologies significantly increased production efficiency and established a culture of operational excellence, preparing the company for Industry 5.0 and smart factory opportunities.
The complexities of an international ERP Project
Through international ERP_SAP system and master data integration, production and supply chain processes were coordinated in a future-proof manner.
Digitalization HRM-processes
The end-to-end digitalization and simplification of HR processes generates greater efficiency, transparency, cost control and data security in real time for everybody.