Customer Service Management

Connecting the dots: digitalizing the end-to-end processes in Customer Care led to reduced response time, increased turnover and margins, and higher satisfaction and engagement of customers and distributors.

From Lean to Smart Factory

Implementing Lean and 5S methodologies significantly increased production efficiency and established a culture of operational excellence, preparing the company for Industry 5.0 and smart factory opportunities.

Restructuring with relocation of production site

Relocating a historical production site to the main facility significantly improved processes, flexibility and profitability, laying a solid foundation for future growth. Wokforce and Unions participated.

The complexities of an international ERP Project

Through international ERP_SAP system and master data integration, production and supply chain processes were coordinated in a future-proof manner.

Digitalization HRM-processes

The end-to-end digitalization and simplification of HR processes generates greater efficiency, transparency, cost control and data security in real time for everybody.